Slow Burn — Support

Need a hand? Email jonathanbbiles@gmail.com and we will get back to you.

How do we pair our two phones?

On the setup screen choose “Pair two phones.” One phone shows a code and QR; on the other, choose “Join with a code” and enter it (or scan the QR). Both phones need to be online.

It will not connect — what now?

Make sure both phones have internet. Some restrictive Wi-Fi networks block the connection — switching to cellular usually fixes it. You can also use “Explore solo on one phone” to try the program on a single device.

Is anything I write shared with my partner?

Only the reflection options you both select are shown to either of you. Your written note is private and never leaves your phone.

Is this medical treatment?

No. Slow Burn is a wellness and education program based on Sensate Focus. It is not medical advice. If either partner is managing pain, a medical condition, recovery, or a history of trauma, please work with a licensed sex therapist or pelvic-floor physical therapist. The app links to directories to help you find one.